New Customer Touch Connect Installation Instructions

*** Only provide these instructions to clients that do not have securelink setup ***

The installer can be downloaded from here.

1. On the touch connect machine, unzip the installer. In the location that it was unzipped, go into TouchConnectInstall->TouchConnectInstall->PlexusTG. Delete the folders for the services that you will not utilize (your implementation team can share this info with you). Copy the entire PlexusTG directory to C:\Program Files.
2. Open PowerShell as an admin.  (This won't work if PowerShell is not opened in administrator mode.)
3. Navigate to C:\Program Files\PlexusTG   (cd "C:\Program Files\PlexusTG")
4. Then type: Get-ExecutionPolicy      and press enter.  (make note of what the response is to the command)
5. If the response was not unrestricted, type: Set-ExecutionPolicy Unrestricted        and press enter.
6. Type (without the quotes): ".\SetupClient.ps1 <clientsitename>" Replace <clientsitename> with the organization abbreviation in the URL. For example, if the site address is, https://generic.plexus.cloud or https//generic.qa.plexusis.com, then you would type (without quotes) ".\SetupClient.ps1 generic"
7. Once the installation completes, type: Set-ExecutionPolicy <response>
   Replace <response> with the response noted from Step 4 above and then exit powershell.
8. Open services.msc from the start->run menu, scroll down to the folder and then right click each service that was running and choose properties.
1. Then in the properties window that pops up, change the Startup Type's drop down to Automatic.
2. If the Service status is stopped, click the start button.
3. Click the recovery tab and set each of the failure drop downs to "Restart the Service".
4. Click Apply then OK.
9. Close the Services window and you should be finished.